Protecting the privacy and security of information across our products, services, digital platforms, and customer engagements.
Effective date: 26 February 2024
At KP Consultants, we value the trust placed in us by our customers, partners, employees, vendors, and website visitors. Protecting the confidentiality, integrity, and security of information is an important part of how we design software, deliver projects, provide support, and conduct business.
This Privacy Policy explains how KP Consultants collects, uses, stores, processes, shares, and protects information obtained through our websites, software products, cloud platforms, mobile applications, industrial automation systems, IoT solutions, AI-powered platforms, support activities, and professional consulting services.
This policy applies to all products and services offered by KP Consultants unless a product or service has its own specific Privacy Policy.
Depending on how you interact with us, we may collect information such as name, company name, designation, contact number, email address, business address, project requirements, technical information, device information, IP address, browser information, cookies, usage analytics, support records, and communication history.
We collect only the information required to respond to enquiries, deliver services, support our products, improve customer experience, or comply with applicable legal and business requirements.
KP Consultants may use collected information to respond to enquiries, prepare quotations and proposals, understand customer requirements, develop and deliver software solutions, provide technical support, monitor product performance, improve our services, enhance security, communicate project or product updates, maintain business records, and comply with legal obligations.
This Privacy Policy covers information processed through KP Consultants websites, custom software solutions, desktop applications, web applications, mobile applications, cloud-hosted applications, industrial automation solutions, PLC integration services, IoT platforms, machine connectivity solutions, manufacturing traceability systems, dashboard and reporting solutions, AI-powered applications, inspection platforms including Inspexion.ai unless superseded by a product-specific privacy policy, and related consulting or support services.
KP Consultants treats customer data and project information as confidential. Unless legally required or expressly authorized by the customer, we do not disclose confidential project information, software source code, technical documentation, production data, machine information, inspection records, business processes, or customer-specific configuration details to third parties.
For custom software and industrial projects, ownership and permitted use of customer data are governed by the applicable proposal, purchase order, agreement, or project terms.
Our websites may use cookies and analytics technologies to improve website performance, understand visitor behavior, remember preferences, enhance user experience, and measure website traffic. You may disable cookies through your browser settings; however, some website features may not function as intended.
Some KP Consultants solutions may integrate with customer-approved or project-required third-party services such as cloud hosting providers, email services, WhatsApp Business, analytics tools, payment gateways, maps, APIs, industrial communication platforms, or automation devices. These third-party services operate under their own privacy and security practices.
Where customer systems are integrated with third-party services, the scope and purpose of integration will depend on the specific project requirement.
We use reasonable technical and organizational safeguards to protect information. These may include access control, authentication, role-based access, secure backups, encryption where applicable, firewall protection, network monitoring, software updates, and controlled access to project information.
Although we work to protect information, no electronic transmission, cloud platform, network, or storage system can be guaranteed to be completely secure.
We retain information only for as long as necessary to deliver contracted services, provide support, meet legal or regulatory obligations, resolve disputes, maintain business records, improve our products, or fulfill legitimate business purposes.
Retention periods may vary depending on the type of information, project requirements, legal obligations, and contractual commitments.
KP Consultants does not sell personal information. We may share limited information only when required for project delivery, hosting, communication, technical support, legal compliance, accounting, security, or other legitimate business purposes. Any such sharing is limited to the purpose for which it is required.
Subject to applicable laws and contractual obligations, you may request access to your personal information, correction of inaccurate information, updating of contact details, deletion of eligible information, or withdrawal of consent where applicable.
Requests can be submitted using the contact details provided below.
Our websites, products, and services are intended for business and professional use. We do not knowingly collect personal information from children.
KP Consultants may update this Privacy Policy periodically to reflect changes in our services, technologies, legal requirements, or business practices. The latest version will be made available on this website.
KP Consultants
1st Floor, Esha House, Chinchwad, Pune, Maharashtra, India
Email: kp_consultants@outlook.com
Phone: +91 7030210505